PML Construction: Building A Better Business - Philip Chantry - ActionCOACH

PML CONSTRUCTION

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How I supported builder turned business owner, Patrick Steppel, to take his construction business to the next level.

The Client

  • Name: Patrick Steppel
  • Job title: Managing Director
  • Company: PML Construction
  • Location: Bromley, Kent

“I was a builder turned businessman not the other way around. I felt like I’d got to a stage where I’d built up the business to a point and I just needed a little bit of help to take it to the next level.” Patrick Steppel

The Business’ Challenges

Patrick Steppel, MD of PML Construction, Bromley, KentPatrick Steppel set up his business, PML Construction, and had seen some early success. But he wanted to progress further and was unsure how. So he turned to me at ActionCOACH for expert advice and guidance.

By his own admission, Patrick was a skilled builder and excelled in construction. But he lacked the strategic business knowledge that would transform his company. It’s a problem I see often, so I was well equipped to help him.

Patrick had a team around him, but when it came to making business decisions, he was flying solo. Without the support and guidance of a trusted advisor, Patrick was procrastinating and missing out on potential opportunities.

Patrick’s ambitions to scale the business weren’t happening. Despite early success, the business had plateaued. Patrick didn’t know what to prioritise, how to target his ideal clients and how to run the business better.

How Did We Overcome The Challenges?

Working together, Patrick and I addressed the business issues systematically.

Accountability And Structure

Our regular coaching sessions gave Patrick clear weekly goals. Each session, we’d track his progress. This accountability helped Patrick to stay focused and ensure that crucial tasks were completed.

Leadership Development

Over time, Patrick developed a more strategic mindset. This improved his ability to lead and make informed decisions with clarity and confidence. He began to feel more of a business leader, rather than a builder who owned a construction company.

Targeting The Right Clients

Together, we identified his ideal clients. We narrowed his focus to higher-value clients. This helped to boost business profitability and streamline operations.

Team Growth And Delegation

Patrick expanded his team from a few employees to a workforce of over 30, including site staff and office support. This growth alleviated operational pressure and enabled him to take on larger projects.

Improved Time ManagementManaging Director of PML Construction, Bromley, Kent writing on a whiteboard during a coaching session

Patrick learned to step away from a lot of the day-to-day operational work, trusting his team to take on more of those tasks. This meant he could focus on strategic growth. And importantly, it gave him a healthier work-life balance.

“Being a business owner is quite a lonely place to be. Although you have all of your employees around you, when you have to talk the nitty-gritty of the business and stuff like that, they’re not always the right people to lean on. Having an ActionCOACH is like having someone else on your side. They really hold you to account to get the important jobs done.”

The Outcome Of Our Coaching Sessions

By implementing the strategies and tactics we discussed in our coaching sessions, Patrick delivered transformational results for PML Construction, and himself personally.

  • Revenue growth: The company’s turnover increased by an impressive 30% in year one, driven by better client targeting and optimised operations.
  • Profitability: Profits tripled over a two-year period, reflecting improved efficiency and strategic decision-making.
  • Team expansion: The workforce grew to over 30 employees, meaning the business could manage a larger volume of work.
  • Increased confidence: Patrick now leads with greater confidence and has a clear vision for the future of the business.
  • Personal flexibility: It’s no longer just work, work, work. Patrick makes more time to focus on personal interests and family.

“[ActionCOACH] has been definitely a positive impact. My only regret is that I didn’t do it sooner.”

Take a look at more of our success stories

Equipping A Builder With The Leadership Tools To Grow His Construction Company

Patrick recognised that he needed to develop better business leadership skills. I was able to provide him with strategic coaching and accountability, and now Patrick’s transformed PML Construction into a thriving business. He has a vision for the business’ future and the right tools to get there.

Patrick’s already tripled his gross profit and doubled net profit, as well as achieving a whopping 30% increase in turnover. With clear goals, a stronger team, and improved profitability, Patrick’s excited about the company’s continued success and growth.

Would you benefit from business coaching sessions to steer your company in the right direction? Let’s chat about ways that we can work together to achieve your goals.

Logo of PML Construction, Bromley, Kent